The Owners have decided the safest option is to complete all scheduled appointments for new clients and medication follow up visits via teleconference through a company called Spruce Health. We have transitioned from Doxy.me to Spruce Health.
>Your appointment day and time is unchanged.
>Please allow yourself additional time prior to your visit to connect into the platform. Please have Spruce Health downloaded to your phone or login to your account online.
Spruce Health is completely private, secure and HIPAA compliant. We pay for this top-notch service and have no privacy concerns. Here are the main points with Spruce Health:
1. You will be seen virtually through your phone/tablet/computer
2. You will download the Spruce Health application one time to your device. If you prefer to access Spruce online you can do so by logging in https://app.sprucehealth.com/login
3. Your provider will send an invite/alert to your device at your appointment time and you click the link to start the meeting. Make sure you are logged into your Spruce application so you are prepped.
4. Click on your provider’s link below to download the Spruce application:
>Your provider will complete your visit as usual, including medication refills, collecting copay/coinsurance and scheduling a follow-up appointment.
>You will continue to pay your typical copay, coinsurance, deductible etc. but there are some exceptions to this of course and we will monitor all claims and adjust as needed.
>Please do your part, stay home when possible, wear a mask and stop the spread. Wash your hands frequently and for at least 20 seconds and self quarantine for 14 days if you become sick or have been exposed. It is worth it.
Seek care if your symptoms become severe.
>>>Thank you for your patience! We are so fortunate to have this option so we encourage you to try and focus on the positive. This is all temporary and we'll make this work.
Please don’t hesitate to call or text 360-200-5273 or simply email firstname.lastname@example.org for any further questions.
We are here for you and look forward to serving you.